Leadership Performance and Corporate Quality Culture in Strategic Organizations: The EFQM Based Transformational Leadership Model for Armed Forces
Abstract
In today's world, which is referred to as a global village, the competition of national and International organizations is increasing and it has become an obligation for organizations of all scales to manufacture quality goods and to give quality service. Organizational culture is a guideline potential of the employees, managers and the behaviours and beliefs of the organization as a whole. It is evaluated that without the active participation and creative power of the employees within strategic public bodies such as the Armed Forces, institutionalization of quality efforts will not be possible. In this study, the EFQM (European Foundation for Quality Management) Excellence Model and the Transformational Leadership Model, which is a postmodern leadership model, is synthesized and presented as the "EFQM Based Transformational Leadership Model" in order to increase employee performance and institutionalize quality culture in the Armed Forces. In this context, a theoretical analysis of EFQM Excellence Model and Transformational Leadership has been scoped out. In the following section, the EFQM Based Transformational Leadership Model which consists of the sixteen steps of Transformational Leadership and the expected results of the model in the creation of a quality organization for the efficiency and performance in the Armed Forces is proposed.
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