Skills Shift and Organisational Sustainability: Perspectives for the Future of Work

Sunday Adebowale; Adefulu Adesoga; Ajike Emmanuel; Amos- Fidelis Benita

Sunday Adebowale Department of Business Administration and Marketing School of Management Sciences, Babcock University, Ilisan Remo, Ogun State, Nigeria
Adefulu Adesoga Department of Business Administration and Marketing School of Management Sciences, Babcock University, Ilisan Remo, Ogun State, Nigeria
Ajike Emmanuel Department of Business Administration and Marketing School of Management Sciences, Babcock University, Ilisan Remo, Ogun State, Nigeria
Amos- Fidelis Benita Department of Business Administration and Marketing School of Management Sciences, Babcock University, Ilisan Remo, Ogun State, Nigeria

Keywords: Analytical Skill; Business Process Redesign; Critical Thinking Skill; Organisational Creativity; Organisational Sustainability; Problem-Solving; Skills Shift.

Abstract

Organisational sustainability becomes a nascent concept in the world of business and in academic community. The insurance industry sustainability is beleaguered with low performance of business process, absence of lean structure, poor organisational creativity and excessive talent poaching; suggestively exacerbated by low demand in skills shift (organisational knowledge, critical thinking skill, problem-solving skill and analytical skill). The article addresses this gap by investigating the effect of skills shift on organisational sustainability of selected insurance firms in Lagos State, Nigeria. Methodologically, cross-sectional survey research design was adopted. The findings showed that skills shift had positive significant effect on organisational sustainability (Adj R² = 0.704, F_{(2, 337)} = 404.206, p < 0.05). The research concludes that skills shift affects organisational sustainability of the selected Insurance companies in Lagos State, Nigeria. The research highlights the need for insurance business to move towards investing in capabilities, knowledge improvement, enhancing critical thinking skill, problem-solving skill, and analytical skill which are valuable enablers of organisational sustainability. These findings suggest unique implications for chief executives, managers, regulators and policy makers.

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