The Journey of Innovation: A Challenge on SME’s in Achieving Sustainable Competitive Advantage

  • Norasari Arani Faculty of Economics and Business, Universitas Tanjungpura, Indonesia
  • Ramadania . Faculty of Economics and Business, Universitas Tanjungpura, Indonesia
  • Barkah . Faculty of Economics and Business, Universitas Tanjungpura, Indonesia
Keywords: Innovation Capability, General Intelligence, Product Quality Management, Sales Network, Sustainable Competitive Advantage

Abstract

The purpose of this study is to analyze the results of research on innovation in the last twenty years and to find out the impact on SME’s. Data was collected from the innovation literature journals written from 2000 - 2018. The secondary data were analyzed in three aspects including aspects of process innovation, product innovation and marketing innovation. All variables will be discussed to determine the impact on SME’s. The finding of this study is that some important variables of innovation process are general skills and intelligence, important variables of product innovation are product display / packaging and product quality management, while important variables of marketing innovation are sales networks, Information Technology (IT) utilization and promotion. The impact of these three aspects of innovation on SMEs such as: SME’s should share its knowledge and ought to have entrepreneurial spirit as well as be able to solve problems. This study concludes that innovation efforts for SME’s must be carried out sustainably through support from internal organization, governments and stakeholders in order to achieve the sustainable competitive advantage.

Downloads

Download data is not yet available.

References

[1] Adofo Alexander Oduro .2014, The Effect of Beauty Product Packaging on Consumer Buying Decision ( A Case of Selected Shops in the New Year Juabeng Municipality ,Ghana )
[2] Afuah, A. 2002. Mapping Technological Capabilities into Product Markets and Competitive advantage: the case of cholesterol drugs. Strategic Management Journal, 23, 171–179.
[3] Ahmed Rizwan Raheem .2014, Impact of Product Packaging on Consumer’s Buying Behavior, European Journal of Scientific Research 120 (2) :145 -157.
[4] Ahmet H.Kirca,Satish Jayachandran & William O.Bearden,(2005). Market Orientation A Meta – Analytic Review and Assessment of Its Antecedents and Impact on Performance. Journal of Marketing Vol 69 p 24-41, April.American Marketing Association
[5] Alegre Joaquín, Kishore Sengupta,Rafael Lapiedra.2011. Knowledge Management and Innovation Performance in a High-Tech SMEs Industry - International Small Business Journal 31(4) 454 –470
[6] Alvonitis & Salavou .2007. Entrepreneurial Orientation of SMEs, Product Innovativeness, and Performance.Journal of Business Research 60, 566–575
[7] Arrey .2013. Corporate Marketing Planning Global Journal of Management and Business Research Volume 13 Issue 10 Version 1.0 Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Inc. (USA) Online ISSN: 2249-4588 & Print ISSN: 0975-5853
[8] Ali E.Akgun,Halit Keskin, John C. Byrne .2014. Complex Adaptive System Theory and Firm Product Innovativeness - Journal of Engineering and Technology Management Vol 31 -21-42- Elsevier
[9] Arnould Eric J dan Thompson Craig J, 2005. Consumer Culture Theory (CCT): Twenty Years of Research. Journal of Consumer Research, Volume 31, Issue 4, 1 March Pages 868–882, https://doi.org/10.1086/426626
[10] Askegaard Soren. 2015. Consumer Culture Theory (CCT).The Wiley Blackwell Encyclopedia of Consumption and Consumer Studies, First Edition. Ltd. Published 2015 by John Wiley & Sons, Ltd.
[11] Banerjee dan Soberman .2013., Product Development Capability and Marketing Strategy for New Durable Products. Intern. J. of Research in Marketing 30 276–291
[12] Bettany S, 2007. The Material Semiotics of Consumption or Where (and What) are the Objects in Consumer Culture Theory?,Emerald Insight Vol.11
[13] Bicen Pelin, Susilawati Kamarudin, Wiliam HA Johnson. 2014.Validating New Product Creativity in the Eastern Context of Malaysia –Journal of Business Researh Vol 67 ,2877-2883 Elsevier
[14] Blanchard Pierre, Carl Gaigné , Claude Mathieu .2012, Trade Costs and International Strategy of Firms: The Role of Endogenous Product Differentiation. Regional Science and Urban Economics 42 1023–1036
[15] Çiçekçi Cumhur - Hasan Torun. 2007. Innovation: Is Innovation the Engine for the Economic Growth?, Ege University,İzmir,Turkey
[16] Clausen Tommy & Tor Korneliussen, 2013.The Relationship Between Entrepreneurial Orientation and Speed to the Market: The Case of Incubator Firms in Norway. Elsevier, Technovation 32, 560–567
[17] Corine S. Noordhoff, Kyriakos Kyriakopoulos, Christine Moorman, Pieter Pauwels, & Benedict G.C. Dellaert . 2011. The Bright Side and Dark Side of Embedded Ties in Business-to- Business Innovation. Journal of Marketing, September Vol 75. 34-52. American Marketing Association
[18] Coviello Nicole E. & Richard Ivi. Joseph (2014) Creating Major Innovations with Customers: Insights from Small and Young Technology Firms, Journal of Marketing Vol.42 2014, 581-595
[19] Crossan MM, Apaydin M .2009. A Multi-Dimensional Framework of Organizational Innovation: A Systematic Review of the Literature. J. Manage. Stud., 47(6): 1154-1191.
[20] Day dan Wensley, .1988. Assesing Advantages: A Framework for Diagnosing Competitive Superiority, Journal Marketing Vol 52, No. 2 Program Magister Manajemen Universitas Diponegoro
[21] David J. Teece (2010). Business Models, Business Strategy and Innovation- Long Range Planning Vol 43, 172 - 194 Elsevier
[22] Debadutta Panda, Sriharsha Reddy, 2016. Resource Based View of Internationalization: Evidence from Indian Commercial Banks, Journal of Asia Business Studies, Vol. 10 Issue: 1, pp.41-
[23] De Mori .2016. A model for measuring technology capability in the agrifood industry companies", British Food Journal, Vol. 118 Issue: 6, pp.1422-1461,
[24] Dennis B. Arnett & C. Michael Wittmann. (2013). Improving Marketing Success: The Role of Tacit Knowledge Exchange Between Sales and Marketing. Journal of Business Research
[25] Derrick Palmer, Soren Kaplan .2011. A Framework for Strategic Innovation. Blending Strategy and Creative Exploration to Discover Future Business Opportunities
[26] Durgesh Raj, 2002, Indian Institute of Management Kozhikode
[27] Fang, E., Palmatier, R., & Grewal, R. 2011. Effects of Customer and Innovation Asset Configuration Strategies on Firm Performance-Journal of Marketing Research, 48(3), 587–602.
[28] Ferna´ndez Anabel -Mesa, Joaquı´n Alegre-Vidal, Ricardo Chiva-Antonio Gutie, 2013. Design Management Capability and Product Innovation in SMEs, Product innovation in SMEs 547 Management Decision Vol. 51 No. 3, pp. 547-565
[29] Fransisco,Jose Molina, Castillo – Daniel Jimenez , Jimenez – Jose, Luis Manuera, Aleman .2011. Product Competence Exploitation and Exploration Strategies: The Impact of New Product Performance through Quality and Innovativeness – Industrial Marketing Management Vol 40 -1172-1182 Elsevier
[30] Francisco-Jose Molina-Castillo, Ana-Isabel Rodriguez-Escudero, Jose-Luis Munuera-Aleman, 2012, Do Switching Costs Really Provide a First-Mover Advantage?, Marketing Intelligence & Planning, Vol. 30 Iss: 2 pp. 165 – 187
[31] Freman. 2017. 4 Tips to Maximize Content Marketing Performance, https: // searchengineland.com/4-tips-maximize-content-marketing-performance-273114
[32] Galla, A. 2001. Guidebook for the Participation of Young People in Heritage Conservation. Brisbane: Hall and jones Advertising.
[33] Gancarczyk. 2016. The Integrated Resource Based and Transaction Cost Approach to the Growth Process of Firms.
[34] George J.Avlonitis, Helen E.Salavou .2007. Entrepreneurial Orientation of SMEs,Product Innovativeness, and Performance Journal of Small Bussiness Research Vol 60 -566-575- Elsevier
[35] George S.Day .2014. An Outside-in Approach to Resource-Based Theories- Journal of the Academy Marketing Science, 42: 27 - 28
[36] Gloria Berenguer, Irene Gil, Marı´a Eugenia Ruiz .2009. Do Upscale Restaurant Owners Use Wine Lists as a Differentiation Strategy. International Journal of Hospitality Management 28 , 86–95
[37] Hadjimanolis, A. 2000. Innovation Strategies of SMEs in Cyprus, A Small Developing Country. International Small Business Journal, 62-79.
[38] Hansford. 2017. Marketing Performance Management Report Highlight, Heinz Marketing June 14, https://www. heinzmarketing.com / 2017 / 06/2017 - marketing-performance-management-report/.
[39] Hooley, G. J., Greenley, G. E., Cadogan, J. W., & Fahy, J. 2005. The Performance Impact of Marketing Resources. Journal of Business Research, 58, 18–27.
[40] Hooley, G., Greenley, G., Fahy, J., & Cadogan, J. (2015). Market- Focused Resources, Competitive Positioning and Firm Performance.Journal of Marketing Management, 17(5/6), 503–520.
[41] Hult, G. T. M., & Ketchen, D. J. (2001). Does Market Orientation matter?: A test of the Relationship Between Positional Advantage and Performance. Strategic Management Journal, 22(9), 899–906
[42] Hult, G. T. M., Ketchen, D. J., & Arrfelt, M. 2007. Strategic Supply Chain Management: Improving Performance Through a Culture of Competitiveness and Knowledge Development. Strategic Management Journal, 28(10), 1035–1052.
[43] Hung-Jung Chang,Hsien-Bin Wang.2013. A Case Study of Dynamic Competitive Advantage. The International Journal of Organizational Innovation Vol 6 Num 2 October
[44] Igbaekemen, 2014. Marketing Intelligence as A Strategic Tool For Competitive Edge , British Journal of Marketing Studies Vol.2, No.5,pp. 17-34. September 2014
[45] Im, Subin dan John P. Workman Jr. 2004, Market Orientation, Creativity, and New Product
[46] J. Augusto Felício, Vítor R. Caldeirinha,Belen Ribeiro-Navarrete. 2015. Corporate and individual globalmind-set and internationalization of European SMEs.Journal of Business Research 68 (2015) 797–802
[47] Jang Seung Hoon (2013) The Offensive Framework of Resource Based View (RBV): Inhibiting Others from Pursuing Their Own Values, Journal of Management and Strategy Vol. 4, No. 1
[48] Jayani Rajapathirana, Yan Hui. 2018. Relationship Between Innovation Capability, Innovation Type, and Firm Performance, Journal of Innovation and Knowledge Vol. 3. 44 – 55, January - April2018
[49] Joel Indrupati and Tara Henari, 2012. Entrepreneurial Success, Using online Social Networking: Evaluation Education, Business and Society: Contemporary Middle Eastern Issues Vol. 5 No. 1, pp. 47-62
[50] Karin Širec, Barbara Brada­~Organizacija, 2009. How Does Networking Impact the SMEs Growth, Volume 42, Research Papers Number 2
[51] Kim, S. S., & Huarng, K. H. 2011.Winning strategies for innovation and high-Technology Products Management. Journal of Business Research, 64(11), 1147–1150.
[52] Kim, K., & Nam, T. J. 2014. Designing Unique Products with Self-Morphing Randomness. Archives of Design Research, 27 (1), 7-29. http://dx.doi.org/10.15187/adr.2014.02.109.1.7 Department of Industrial Design, KAIST, Daejeon, Korea
[53] Kumar,Eli Jones,Rajkumar Venkatesan & Robert P.Leone, 2011. Is Market Orientation a Source of Sustainable Competitive Advantage or Simply the Cost of Competing? Journal of Marketing Vol 75 p 16-30. American Marketing Association
[54] Lukas, B., & Ferrel, O. 2000. The Effect of Market Orientation on Product
[55] Libai Barak,Ruth Bolton,Marnix S.Bugel. (2010) Customer-to-Customer Interactions: Broadening the Scope of Word of Mouth Research.http://journals.sagepub.com/doi/abs/10.1177/1094670510375600
[56] Li, Ling X, 2000, An Analysis of Sources of Competitiveness and Performance of Chinese Manufacturers, International Journal of Operation and Production Management, Vol.20, No.3.
[57] Lin Lin, Pei-Chuan Mao. 2015. Food for Memories and Culture A Content Analysis Study of Food Specialties and Souvenirs - Journal of Hospitality and Tourism Management 22, 19 – 29
[58] Lukas, B., & Ferrel, O.2000. The Effect of Market Orientation on Product Innovation. Journal of Academy of Marketing Scene, 28: 239-247.
[59] May.2017, Four Performance Marketing Trends to Watch in 2017
[60] https://www.iabuk.net/blog/four-performance-marketing-trends-to-watch-in-2017#UiKWl05c45aOfbhv.99
[61] Marceau, J. 2011. Innovation and Creativity in Industry and the Service Sectors. In L. Mann & J. Chan (Eds.), Creativity and Innovation in Business and Beyond (pp. 32-49). New York: Routledge.
[62] Martinez, J. A., Gamero, J., & Tamayo, J. A. 2011. Analysis of innovation in SMEs Using an Innovative Capability-Based Non-Linear Model: A Study in the Province of Seville (Spain). Journal of Technovation , 459-475.
[63] Menguc, B., & Auh, S. .2006. Creating a Firm-Level Dynamic Capability through Capitalizing on Market Orientation and Innovativeness. Journal of the Academy of Marketing Science,34(1), 63–73.
[64] Merrilees, B., Rundle-Thiele, S., & Lye, A. 2011. Marketing Capabilities: Antecedents and Implications for B2B SME Performance. Industrial Marketing Management, 40(3), 368–375.
[65] Mette Moensted, 2007. Strategic Networking in Small High Tech Firms- International Entrepreneur Management Journal 3:15–27
[66] Michael A. Stanko,Francisco-Jose Molina-Castillo,Jose-Luis Munuera-Aleman .2012. Speed to Market for Innovative Products: Blessing or Curse?Journal of Product Innovation Management
[67] Mizuki Kobayashi. 2014. Relational View: Four Prerequisites of Competitive Advantage. Annals of Business Administrative Science 13 (2014) 77–90. Available at www.gbrc.jp - Global Business Research Center
[68] Morgan Robert M. Shelby D. Hunt. 2005. The Resource-Advantage Theory of Competition, in Naresh K. Malhotra (ed.) Review of Marketing Research (Review of Marketing Research, Volume 1) Emerald GroupPublishing Limited, pp.153 – 206
[69]
[70] Narver, J. C., & Slater, S. F. 1990. The Effect of a Market Orientation on Business Profitability. Journal of Marketing, 20-35.
[71] Nathaniel Boso, Vicky M Story, John W Cadogan 2013 Entrepreneurial Orientation, Network ties and Performance: Study of Entrepreneurial Firms in a Developing Economy, Journalof Business Venturing Vol 28, 708 -727, Elsevier
[72] Navarone, W, Okki, 2004, Analisis Performance in High-Technology Firms, Journal of Marketing, Vol. 68 April
[73] Nawas et al, 2014, An Empirical Investigation to the Factors Influencing Buying Decision of Luxury Goods: A Study of Y Generation. Global Management Journal for Academic & Corporate Studies,Volume 4 number 2
[74] Najla Podrug, Davor Filipović, Matea Kovač, 2017 Knowledge Sharing and Firm Innovation Capability in Croatian ICT Companies, International Journal of Manpower, Vol. 38 Issue: 4, pp.632-644,
[75] Nidumolu CK), Prahalad & Rangaswami. 2009.Why Sustainability Is Now the Key Driver of Innovation –Harvard Business Review
[76] Poli Vocke, Paulus Kindangen, Imelda Ogi .2015. The Analysis of Quality, Promotion and Unique Influences to Purchasing Decision in Souvenir Amanda Collection. Journal of Hospitality and Tourism Management journal homepage: http://www.journals.elsevier.com/journal-of-hospitality- and-tourism-management 22 (2015) 19-29
[77] Porter, Michael E .1990. Competitive Advantage. 1985, Ch. 1, pp 11-15. The Free Press. New York.
[78] Poturak Mersid .2014, Influence of Product Packaging on Purchase Decision. European Journal of Social and Human Sciences Vol.3 No.3
[79] Ramaswami, S, Srivastava, R., & Bhargava, M.2009. Market-Based Capabilities and Financial Performance of Firms: Insights into Marketing’s Contribution to Firm value. Journal of the Academy of Marketing Science, 37(2), 97–116.
[80] Ravasi, D. & Stigliani, I. 2012. Product Design: A Review and Research Agenda for Management Studies. International Journal of Management Reviews, 14(4), pp. 464-488. doi: 10.1111/j.1468-2370.2012.00330.x
[81] Rhee Jaehoon, Taekyung Park, Do Hyung Lee .2010. Drivers of Innovativeness and Performance for Innovative SMEs in South Korea: Mediation of Learning Orientation - Technovation Vol 30 -65-75 Elsevier
[82] Sabah Agha. 2012. Effect of Core Competence on Competitive Advantage and
[83] Organizational Performance. International Journal of Business and Management Vol. 7, No. 1; January
[84] Saeed Samiee.2008. Global Marketing Effectiveness Via Alliances and Electronic Commerce in Business-to-Business Markets. Elsevier-Industrial Marketing Management 37, 3–8
[85] Saunila, Sanna Pekkola and Juhani Ukko, (2014). The Relationship Between Innovation Capability and Performance the Moderating Effect of Measurement School of Innovation, Lappeenranta University of Technology, International Journal of Productivity and Performance Management Vol. 63 No. 2, pp. 234-249
[86] Sapiro & Bonoma .2002, Segmenting Industrial Markets, Lexington Books, USA
[87] Sekaran, Uma .2003. Research Method for Business, A Skill Building Approach Fourth Edition. John Willey & Sons Inc.
[88] Shan Zhao, Arman Oduncuoglu, Onur Hisarciklilar, Vince Thomson .2014. Quantification of Cost and Risk During Product Development, Elsevier, Computers & Industrial Engineering 76, 183–192
[89] Slotegraaf, R., & Dickson, P. 2004. The Paradox of a Marketing Planning Capability. Journal of the Academy of Marketing Science, 32(4), 371–385.
[90] Slotegraaf, R., Moorman, C., & Inman, J. 2003. The Role of Firm Resources in Returns to market Deployment. Journal of Marketing Research, 40(3), 295–309.
[91] Smith, L. (1996). Significance Concepts in Australian Management Archaeology dalam L. Smith dan A. Clarke (eds). Issue in Management Archaeology, Tempus, vol 5.
[92] Song, M., Di Benedetto, C., & Mason, R. 2007. Capabilities and Financial Performance: The Moderating Effect of Strategic Type.Journal of the Academy of Marketing Science, 35(1), 18–34.
[93] Son.K.Lam, Florian Kraus, & Michael Ahearne, 2010. Tiffusion of Market Orientation Throughout the Organization: A Social Learning Theory Perspective.Journal of Marketing Vol 74. P. 61 -79 American Marketing Association
[94] Sreenivas M. 2008. Effectiveness of Distribution Network, Alluri Institute of Management Sciences, India International Journal of Information Systems and Supply Chain Management, Volume 1, Issue 1
[95] Sumitro Banerjee & David A. Soberman,2013. Product Development Capability and Marketing Strategy for New Durable Products. Intern. J. of Research in Marketing 30 , 276–291
[96] Srivastava, Shirish. 2005. Managing Core Competence of the Organization. Vikalpa, Volume 30, No 4, October – December, 49-68.
[97] Szopa P & Pękała W.2012. Distribution Channels and Their Roles in The Enterprise.Polish Journal of Management Study Vol 6
[98] Torbjørn H. Netland, Arild Aspelund Company .2013. Specific Production Systems and Competitive Advantage A Resource-Based View on the Volvo Production System. International Journal of Operations & ProductionManagement Vol. 33 No. 11/12, pp. 1511-1531 Emerald Group Publishing Limited
[99] Ukko Juhani .2016, Effectiveness of Innovation Capability Development Methods Journal Innovation Organization and Management Volume 18 Issue 4
[100] V. Adeniran and Kevin A. Johnston .2012. Investigating the Dynamic Capabilities and Competitive Advantage of South African SMEs. African Journal of Business Management Vol. 6(11), pp. 4088-4099, 21 March,
[101] Volberda HW, Foss NJ, Lyles MA .2009. Absorbing the Concept of Absorptive Capacity: How to Realize Its Potential in the Organization Field. Center for Strategic Management and Globalization Working Paper. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1513184
[102] Vorhies, D., & Morgan, N. 2005. Benchmarking Marketing Capabilities for Sustainable Competitive Advantage. Journal of Marketing, 69(1), 80–94.
[103] Wan Khairuzzaman Wan Ismail, R. Abdmajid,(2007) Framework of the Culture of Innovation: A Revisit, UTM Jurnal Kemanusiaan, Vol 5 Nomor 1
[104] Wang CL, Ahmed PK .2004.. The Development and Validation of the Organisational Innovativeness Construct Using Confirmatory Factor Analysis. Eur. J. Innovat. Manage., 7(4): 303-313.
[105] Wernerfelt, 2014. On the Role of the RBV in Marketing- Journal of the Academy Marketing Science 42: 22-23
[106] White Sheena .2014, Influnence of Packaging on Consumer Buying Behavior.www.LabelValue.com 1-10.
[107] Wilden Ralf & Siegfried P. Gudergan .2005. The Impact of Dynamic Capabilities on Operational Marketing and Technological Capabilities: Investigating the Role of Environmental Turbulence - Journal. of the Academic Marketing Science Vol 43:181–199
[108] Will Nick-Johnson The Networked Firm : A Framework for RBV, Journal of Management Development, Vol. 27 Issue: 2, pp.214-24 https://www.emeraldinsight.com/doi/abs/10.1108/02621710810849344
[109] William E, Baker, James M, Singkula, 2002. Market Orientation, Learning Orientation and Product Innovation: Delving into The Organization’s Black Box. Journal of Marketing Focused Management, pp. 5-23.
[110] Xiang Wana, Philip T. Eversb, Martin E. Dresnerc .2012 -Too Much of A Good Thing: The Impact of Product Variety on Operations and Sales Performance- Journal of Operations Management 30 , 316–324
[111] Yen Hsu, (2011) Design innovation and Marketing Strategy in Successful Product Competition, Journal of Business & Industrial Marketing Volume 26 · Number 4 ·223–236
Published
2019-12-21
How to Cite
Arani, N., ., R., & ., B. (2019). The Journey of Innovation: A Challenge on SME’s in Achieving Sustainable Competitive Advantage. Journal of Research in Business, Economics and Management, 14(1), 2570-2583. Retrieved from http://scitecresearch.com/journals/index.php/jrbem/article/view/1820
Section
Articles