Patients' Perceptions of Drug Abuse Rehabilitation Services in Psychiatric Hospital
Abstract
Drug abuse is a very complex and serious problem in the international community, including Indonesia. It needs adequate handling in rehabilitation services program. The study aims to describe the patient's perception of drug abuse patient rehabilitation services. We used qualitative research with an analytic descriptive approach. Collected data by in-depth interviews, Focus Group Discussion (FGD), observation, and document. A total of 14 participants consisted of drug addict patients, nurses, head of mental planning, head of the polyclinic, a doctor, assessor, and patient's family. Analyses were performed using content analysis in stages, namely: transcript text, meaning unit, coding, and theme. The results showed that the utilization of service quality from the availability of health facilities was adequate and medical costs were still affordable. It's just a need continuous improvement of training for health workers skill. Meanwhile, another aspect that the patient needs is family support which major role in the recovery process. The main conclusion of this study, it is necessary to develop the quality of service by making the Family Support Group a forum for families to share experiences and obstacles.
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