A Descriptive Analysis on Usage of Online Knowledge Sharing Technology in Malaysian Research Universities

  • Shamini Kandasamy Senior Lecturer, Department of Accountancy, University Tunku Abdul Rahman Sg Long Campus, Malaysia
  • Komathi Munusamy University Tunku Abdul Rahman
  • Thilageswary Arumugam Asia Pacific University
Keywords: Knowledge Sharing, Knowledge Management, Online Knowledge Sharing Technology, Level of Technology Usage.

Abstract

This study investigates the level of usage of online knowledge sharing technology among academics in Malaysian research universities. The prerequisite to successful knowledge sharing is the acceptance and utilization of the knowledge sharing technology (i.e.KMS), however, past studies testing the significant relationship between various technologies and knowledge sharing showed that there is no significant relationship between the two variables. Hence, the current study is interested in examining the level of usage of online knowledge sharing technology for the purpose of knowledge sharing among academic staff. A questionnaire survey was utilized in this study and a descriptive analysis was done. Specifically, the academics showed a high usage of online knowledge sharing technology. Therefore, an increasing emphasis on knowledge creation and sharing and technology application leads to a continuous evaluation on the role of technology in HRD.

Downloads

Download data is not yet available.

References

Alavi, M., & Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 107–136.

Blair D.C. (2002). Knowledge management: hype, hope, or help? Journal of the American Society for Information Science and Technology, 53 (12), 1019.

Bartol, K. M., & Srivastava, A. (2002). Encouraging knowledge sharing: The role of organizational reward systems. Journal of Leadership & Organizational Studies, 9(1), 64-76.

Chua, A. (2003). Knowledge sharing: a game people play. In Aslib Proceedings. 55( 3), 117-129). MCB UP Ltd.

Cabrera, A., & Cabrera, E. F. (2002). Knowledge-sharing dilemmas. Organization studies, 23(5), 687-710.

Connelly, C. E., & Kevin Kelloway, E. (2003). Predictors of employees' perceptions of knowledge sharing cultures. Leadership & Organization Development Journal, 24(5), 294-301.

Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Harvard Business Press.

Drucker, P. F. (1988). The coming of the new organization.

Ford, D. P. (2004). Trust and knowledge management: the seeds of success. In Handbook on Knowledge Management 1 (553-575). Springer Berlin Heidelberg.

Gibbert, M., & Krause, H. (2002). Practice exchange in a best practice marketplace. Knowledge management case book: Siemens best practices, 89-105.

Gray, L., Thomas, N., & Lewis, L. (2010). Educational technology in US public schools: Fall 2008.

Hahn, J., & Subramani, M. R. (2000, December). A framework of knowledge management systems: issues and challenges for theory and practice. InProceedings of the twenty first international conferences on Information systems (pp. 302-312). Association for Information Systems.

Hou, H., Sung, Y., & Chang, K. (2009). Exploring the behavioral patterns of an online knowledge-sharing discussion activity among teachers with problem-solving strategy. Teaching & Teacher Education, 25, 101-108.

Huber, G. P. (2001). Transfer of knowledge in knowledge management systems: unexplored issues and suggested studies. European Journal of Information Systems, 10(2), 72-79.

Iftikhar, Z., Eriksson, I. V., & Dickson, G. W. (2003). Developing an instrument for knowledge management project evaluation. Electronic Journal of Knowledge Management, 1(1), 55-62.

Kim, S., Ju, B. (2008). An analysis of faculty perceptions: Attitudes towards knowledge sharing and collaboration in an academic institution. Library & Information Science Research, 30 (4), 282–290.

Lee, C. K., & Al-Hawamdeh, S. (2002). Factors impacting knowledge sharing. Journal of Information & Knowledge Management, 1(01), 49-56.

Lee, M. K., & Turban, E. (2001). A trust model for consumer internet shopping. International Journal of electronic commerce, 6(1), 75-91.

Leibowitz, J. (2007). Social networking: The essence of innovation. Lanham, MD:Scarecrow Press.

Li, X., Montazemi, A. R., & Yuan, Y. (2006). Agent-based buddy-finding methodology for knowledge sharing. Information & Management, 43(3), 283-296.Al-Ttaffi, L. H. A., & Abdul-Jabbar, H., 2015. A conceptual framework for tax non-compliance studies in a Muslim country: a proposed framework for the case of Yemen. International Postgraduate Business Journal, 7(2): 1-16.

Nistor, N., Baltes, B., & Schustek, M. (2012). Knowledge sharing and educational technology acceptance in online academic communities of practice. Campus-Wide Information Systems, 29(2), 108–116.

Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. Oxford university press.

Paghaleh, M. J., Shafiezadeh, E., & Mohammadi, M. (2011). Information technology and its deficiencies in sharing organizational knowledge. International journal of business and social science, 2(8), 192-198.

Riege, A. (2005). Three-dozen knowledge-sharing barriers managers must consider. Journal of knowledge management, 9(3), 18-35.

Schultze, U., & Leidner, D. (2002). Studying knowledge management in information systems research: discourses and theoretical assumptions. Management Information Systems Quarterly, 26(3), 213–242.

Staples, D. S., & Webster, J. (2008). Exploring the effects of trust, task interdependence and virtualness on knowledge sharing in teams. Information Systems Journal, 18(6), 617-640.

Subramanian, A. M., & Soh, P. H. (2009). Contributing knowledge to knowledge repositories: Dual role of inducement and opportunity factors. Information Resources Management Journal, 22(1), 45.

Syed-Ikhsan, S. O. S., & Rowland, F. (2004). Knowledge management in a public organization: a study on the relationship between organizational elements and the performance of knowledge transfer. Journal of Knowledge Management, 8(2), 95–111.

Szulanski, G. (2000). The process of knowledge transfer: A diachronic analysis of stickiness. Organizational behavior and human decision processes, 82(1), 9-27.

Tan, C. N. L. (2016). Enhancing knowledge sharing and research collaboration among academics: the role of knowledge management. Higher Education, 71(4), 525-556.

Tapscott, D; & Williams, A.D; (2006) Wikinomics: How Mass Collaboration Changes Everything, Penguin Group New York.

Tuomi, I. (1999). Data is more than knowledge: Implications of the reversed knowledge hierarchy for knowledge management and organizational memory. In Systems Sciences, 1999. HICSS-32. Proceedings of the 32nd Annual Hawaii International Conference on (12). IEEE.

Wah, C. Y., Menkhoff, T., Loh, B., & Evers, H. D. (2008). Social capital and knowledge sharing in knowledge-based organizations: An empirical study. Knowledge Management, Organizational Memory and Transfer Behavior: Global Approaches and Advancements: 119.

Wang, C. L., Ahmed, P. K., & Rafiq, M. (2008). Knowledge management orientation: Construct development and empirical validation. European Journal of Information Systems, 17(3), 219-235

Wiig, K. M. (2000). Knowledge management: an emerging discipline rooted in a long history. Knowledge horizons: the present and the promise of knowledge management, 3-26.

Published
2018-03-04
How to Cite
Kandasamy, S., Munusamy, K., & Arumugam, T. (2018). A Descriptive Analysis on Usage of Online Knowledge Sharing Technology in Malaysian Research Universities. Journal of Progressive Research in Social Sciences, 7(1), 494-501. Retrieved from https://scitecresearch.com/journals/index.php/jprss/article/view/1429
Section
Articles