Chen, S.-H. and Yang, K.-J. (2018) “Implementation and Effectiveness of Strategic Actions Used to Reduce Employee Variability in the Service Sector”, Journal of Research in Business, Economics and Management, 10(3), pp. 1989-2001. Available at: http://scitecresearch.com/journals/index.php/jrbem/article/view/1460 (Accessed: 24June2024).